I'm Bradley.
About Me
I am an instructional designer passionate about helping people learn and grow. I have over eight years of experience designing instructional materials, including modules, lesson plans, job aids, videos, and more.
Learning is a fun, engaging, motivational experience.
Experience
Dine Brands Global - IHOP; Pasadena, CA
Instructional Design Manager
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Managed a team of Instructional Designers to deliver training materials to over 53000+ employees across 1700+ restaurants nationwide.
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Orchestrated the successful launch of 2 Core Menus and 10-12 Limited Time Offering Campaigns per year.
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Spearheaded the development of cutting-edge e-learning modules, print materials, and video content for training resources.
MARCH 2023 - PRESENT
Dine Brands Global - IHOP; Glendale, CA
Senior, Instructional Designer
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Coordinated the creation and distribution of comprehensive training materials for over 52000+ employees across 1600+ restaurants
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Supervised the development and production of engaging training videos for new restaurant items
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Collaborated with Subject Matter Experts from 7 different departments to ensure training materials aligned with company standards and goals, resulting in a streamlined training process.
MARCH 2021 - MARCH 2023
MAY 2020 - MARCH 2021
Team Rubicon; Los Angeles, CA
Learning Media Designer
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Collaborated with cross-functional teams from 6 different departments to create and deliver comprehensive digital and print training materials
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Launched Team Rubicon's innovative microlearning and VILT (virtual instructor-led training) programs during the challenging COVID environment
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Developed and implemented a standardized media production process for the Learning Design and Development team, streamlining workflow efficiency and reducing project timelines
Dine Brands Global - IHOP; Glendale, CA
Contract Instructional Designer
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Developed and implemented 23 unique templates and 112 visually appealing assets for digital and print training materials for the launch of a new restaurant concept, Flip’d By IHOP
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Utilized Articulate Storyline to create and update 6 interactive e-learning modules for use in over 1500+ IHOP restaurants nationwide, improving consistency in training content delivery across locations
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Overseen the management, review, and editing of training materials across 7 departments to ensure accuracy, quality, and alignment with brand standards before final delivery to restaurant employees
JULY 2019 - APRIL 2020
Code To the Future; Remote
Instructional Designer
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Created, developed, and updated all educational materials for K-6th graders and adults
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Worked collaboratively with Heads of Departments, SME, and co-workers
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Developed and delivered virtual live trainings
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Organized and maintained file structure for the Learning and Development Department
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Developed company style guide
APRIL 2017 - JULY 2019
TouchCast; New York, NY
UX Design Intern
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Edited videos and assisted in creating instructional content
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Created promotional materials used for TouchCast events
MAY 2015 - AUGUST 2015
AUGUST 2012 - MAY 2013
San Diego State University; San Diego, CA
Desk Assistant
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Operated the front desk of a college residence hall (dormitory)
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Facilitated guest check-ins, answered phone calls, distributed mail to residents, and directed residents to the appropriate campus resources
San Diego State University; San Diego, CA
Academic Mentor
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Advised first-year students on transitioning to college life
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Held 1-on-1 meetings and community events
AUGUST 2010 - MAY 2012
Education
August 2014 - May 2016
New York University
M.A. Digital Media Design for Learning
San Diego State University
B.A. Journalism Emphasis Media Studies
August 2008 - May 2013
Skills
E-learning
Basic HTML & CSS
Learning theories
Needs Analysis
Prototyping
Storyboards
Usability Testing
User Research
User Scenarios
User Personas
Wireframes
Tools
Adobe Captivate
Adobe Illustrator
Adobe InDesign
Adobe Photoshop
Adobe Premiere Pro
Adobe XD
Camtasia
Final Cut Pro
Omnigraffle
SnagIt
Articulate Storyline
Sketch
Contact
Email - bradley.tamura@gmail.com